KWLOG and Itron partnership

Partnership | KWLOG × Itron

10 years of data and AI for water, all around the world.

With KWLOG, a water expert, STEPS designed, evolved and maintained DIS for Itron, a global leader in metering. A platform that processes consumption data from millions of customers every day for more than 180 water utilities.

DISNon-revenue water (NRW)Data and AI
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DIS, Data Intelligence Service
10years of project2011 to 2021 | KWLOG × Itron
End client

A project delivered for Itron.

DIS was designed and developed by STEPS, through its partner KWLOG, for Itron, a global leader in smart metering.

Through
180+water utilities equipped
69countries on 6 continents
15M+data rows processed every day
14business modules to manage water
01The partnership

Three players, one global platform.

The DIS project brings together KWLOG's water expertise, Itron's global network and STEPS' data and AI engineering.

Partner

KWLOG

A water and loss-reduction expert. KWLOG drives the business vision of DIS and entrusted STEPS with designing and building the platform.

End client

Itron

A global leader in smart metering. Itron deploys DIS to water utilities, through public tenders, in dozens of countries.

Our role

STEPS

Design, development, evolution and maintenance of DIS for 10 years: Big Data architecture, algorithms, dashboards, mapping and a mobile app.

02The challenge

Finding lost water.

Leaks, faulty meters, fraud, billing errors: a large share of the water produced is never billed. DIS turns network data into concrete actions to reduce these losses.

50 billionm³ of water lost worldwide every year
03DIS in pictures

Making water data speak.

Dashboards, water balances, network maps and meter replacement tracking, for every area and every utility.

04What we built in data

From raw data to decisions.

01

Collect

Smart meters, sensors and a mobile meter-reading app.

02

Clean

Automatic checks and cleaning of every import.

03

Scale

A Big Data architecture for millions of rows a day.

04

Deliver

Dashboards, network maps and automated reports.

05What we built in AI

Algorithms that find lost water.

01

Detect leaks

By analysing night flows, area by area.

02

Spot fraud

As well as faulty or wrongly sized meters.

03

Anticipate

Which meters to replace and the expected gain.

04

Fix the network

By automatically repairing the GIS map.

06The modules

14 modules to manage water.

01Dashboard
02Water balance
03Areas (DMA)
04Leak detection
05Night losses
06Apparent losses
07Fraud and alarms
08Backflow
09Meter ageing
10Meter sizing
11Meter replacement
12GIS mapping
13Mobile reading app
14Automated reports
07Global footprint

69 countries, 6 continents.

Europe

Albania, Belgium, Bosnia, Bulgaria, Croatia, Czech Republic, Estonia, France, Germany, Ireland, Italy, Malta, Netherlands, North Macedonia, Poland, Portugal, Romania, Russia, Slovenia, Spain, Turkey, United Kingdom

22

Africa

Benin, Botswana, Burkina Faso, Burundi, Egypt, Eswatini, Gambia, Ghana, Guinea, Kenya, Madagascar, Malawi, Mali, Morocco, Niger, Rwanda, Senegal, South Africa, Tanzania, Tunisia, Uganda, Zambia

22

Americas

Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Curaçao, Guatemala, Mexico, United States, Venezuela

11

Middle East and Central Asia

Jordan, Kazakhstan, Oman, Palestine, Saudi Arabia, United Arab Emirates, Uzbekistan

7

Asia-Pacific

Australia, China, Indonesia, Malaysia, Taiwan, Thailand, Vietnam

7

FAQ

FREQUENTLY ASKED QUESTIONS

What is DIS?
DIS (Data Intelligence Service) is a platform for managing non-revenue water. It collects data from meters and sensors, calculates water balances and helps water utilities reduce their losses.
KWLOG, a water expert, is STEPS’ partner on the project. Itron, a global leader in metering, is the end client and deploys DIS to water utilities.
STEPS designed, developed, evolved and maintained the platform for 10 years, from 2011 to 2021: Big Data architecture, detection algorithms, dashboards, GIS mapping and a mobile meter-reading app.
It is water that is produced but never billed, because of leaks, faulty meters, fraud or billing errors. Around 50 billion m³ are lost worldwide every year.
Yes. We apply the same data and AI approach to other sectors: large-scale data collection and cleaning, detection algorithms and dashboards to make faster decisions.
Your turn

Your data has a story to tell. Let's make it speak.