La transformation digitale n’est plus un projet optionnel, c’est un impératif de survie pour les entreprises tunisiennes et africaines. Mais 80% des programmes échouent, pas par manque de budget, par manque d’exécution. STEPS accompagne depuis 2012 les banques, industriels et scale-ups qui refusent ce taux d’échec. Nous couvrons toute la chaîne : diagnostic, feuille de route, architecture, développement, conduite du changement, mise en production. Un seul partenaire, de la première
- L’APPROCHENotre approche de la transformation digitale
La transformation digitale, dans la plupart des cabinets, c’est un PowerPoint. Chez STEPS, c’est un produit en production. Cette différence change tout : nous ne vendons pas d’audit pour vendre ensuite des consultants. Nous facturons l’audit au prix coûtant pour pouvoir ensuite facturer l’exécution — parce que c’est là que la valeur se crée.
Concrètement, une transformation digitale chez nous commence par 2 à 4 semaines de diagnostic : cartographie de votre SI, entretiens avec les parties prenantes, analyse des processus, benchmark concurrentiel. Sortie : un livrable écrit avec 3 à 5 initiatives prioritaires, chacune chiffrée, séquencée, reliée à un KPI business. Puis nous exécutons ces initiatives. Pas d’autre cabinet à appeler. Pas de brief à répéter. Pas de perte d’information.
- For WHO ?6 leviers de transformation que nous activons
Automatisation des
processus
Digitalisation de
l'expérience client
Intelligence
décisionnelle
Modernisation des
systèmes
Nouveaux produits
digitaux
Culture &
gouvernance
- Our servicesLa transformation digitale n’est pas un projet IT. C’est une discipline business.
Vous voulez commencer?
Si vous démarrez une transformation ou en reprenez une qui s'est enlisée, la session de cadrage est le point de départ.
Réserver votre séance de cadrage
- Le processusCinq étapes qui mènent de la question initiale au système en production
PHASE 01
1-2 weeks
3-4 weeks
2-3 weeks
PHASE 04
1-2 weeks
1-2 weeks
- USE CASESComment la transformation digitale se traduit dans votre secteur.
Banque et finance
ASSURNCE
INDUSTRIE
RETAIL
TELECOMMUNICATION
E-LEARNING
SANTE
SECTEUR PUBLIQUE
STRATEGIC THINKING, PRACTICAL EXECUTION.
- CASE STUDIESOUR WORK SPEAKS FOR ITSELF
Explore our portfolio of bold and impactful projects, designed to inspire and deliver excellence.
- FAQFREQUENTLY
ASKED QUESTIONS
How is this different from the big consulting firms?
We’re smaller and more hands-on. You get senior people who stay with your project, not a rotating cast of junior analysts. We’re also more affordable because we don’t have the overhead of global firms.
Most importantly, we execute. Big firms often hand off implementation to someone else. We stay involved to ensure the strategy actually works.
Do you replace our IT team?
No. We work with your team, not instead of them. Our goal is to help your organization build capabilities, not to create dependency on consultants.
For execution, we typically work alongside your IT team, handling strategy and complex architecture while they manage day-to-day operations and internal relationships.
How long does a digital transformation take?
It depends on scope, but here’s realistic timing:
Digital maturity assessment: 2-3 weeks
Strategy and roadmap: 2-3 months
First major initiative: 6-12 months
Full transformation program: 2-4 years
Beware anyone promising faster timelines. Real transformation takes time. But we structure things so you see value throughout, not just at the end.
What if we’ve already failed at this before?
You’re not alone. Most companies have at least one failed initiative in their history. We’ve helped many organizations recover from previous failures.
The key is understanding why it failed. Usually it’s not the technology. We start by diagnosing what went wrong before proposing what to do next.
How do you measure success?
We define success metrics at the start of every engagement. These are business outcomes, not activity metrics.
Examples: Revenue growth, cost reduction, customer satisfaction improvement, employee productivity, time-to-market, adoption rates.
We track these throughout and adjust our approach based on what the data tells us.
Can you work with our existing vendors and systems?
Yes. We’re technology-agnostic and have experience with most major enterprise platforms. We’ll work with what you have when it makes sense, and recommend changes when it doesn’t.
We don’t have partnerships or reseller agreements that bias our recommendations.
What’s the minimum engagement?
Our smallest engagement is a Digital Maturity Assessment at €15,000. This gives you clarity on where you stand and where to focus, with no obligation to continue.
For companies that want to start smaller, we offer a €5,000 Strategy Workshop: a one-day session with your leadership team to align on priorities and identify next steps.
Do you work with companies outside North Africa?
Yes. While we’re headquartered in Tunisia, we work with clients across the Middle East, Europe, and Africa. For engagements requiring significant on-site presence, we discuss logistics case by case.
No. We work with your team, not instead of them. Our goal is to help your organization build capabilities, not to create dependency on consultants.
For execution, we typically work alongside your IT team, handling strategy and complex architecture while they manage day-to-day operations and internal relationships.
It depends on scope, but here’s realistic timing:
Digital maturity assessment: 2-3 weeks
Strategy and roadmap: 2-3 months
First major initiative: 6-12 months
Full transformation program: 2-4 years
Beware anyone promising faster timelines. Real transformation takes time. But we structure things so you see value throughout, not just at the end.
You’re not alone. Most companies have at least one failed initiative in their history. We’ve helped many organizations recover from previous failures.
The key is understanding why it failed. Usually it’s not the technology. We start by diagnosing what went wrong before proposing what to do next.
Yes. While we’re headquartered in Tunisia, we work with clients across the Middle East, Europe, and Africa. For engagements requiring significant on-site presence, we discuss logistics case by case.
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