--- title: "Temporal Partner" description: "STEPS, an official Temporal partner in Tunisia, designs and runs your business workflows and AI agents on Temporal, with a visual workflow editor." canonical: https://steps.tn/en/temporal-partner/ last-updated: 2026-11-10 --- # Temporal Partner STEPS, an official Temporal partner in Tunisia, designs and runs your business workflows and AI agents on Temporal, with a visual workflow editor. URL: https://steps.tn/en/temporal-partner/ DIGITAL PLATFORMS & AI ENGINEERING - TUNISIA WE BUILD THE DIGITAL PLATFORMS AND AI SOLUTIONS THAT RUN YOUR BUSINESS. Since 2012, STEPS has designed, built and operated business-critical systems for banks, insurers, manufacturers and institutions across Africa, MENA and Europe. × STEPS Official partnership | Temporal ## Business workflows that never stop. STEPS is an official Temporal partner in Tunisia. We design, integrate and run your business workflows and AI agents on Temporal, the durable execution platform used by Netflix, Stripe and Snap. Official Service Partner Based in Tunisia Book my scoping session ↗ workflow: account-opening Application receivedOnline form RUNNINGCOMPLETED KYC checkProvider API PENDINGRUNNINGCOMPLETED AI agent: analysisReading documents PENDINGRUNNINGFAILED, RETRY 2/5COMPLETED Human approvalAccount manager PENDINGRUNNINGAPPROVED Customer notificationEmail and SMS PENDINGRUNNINGSENT History: 14 eventsAuto-resume: yesData lost: 0 Service Partner Registered Temporal partner, based in Tunisia. Visual editor Build and run your workflows with drag and drop, developed by STEPS on top of Temporal. AI and agents Reliable AI agents: every step is retried, traced and auditable. Cloud or on-premise Temporal Cloud or self-hosted, depending on your sovereignty requirements. The essentials ## Your processes should no longer depend on an outage. A loan application, a policy subscription, a payment or an order passes through dozens of systems. When one of them goes down, the process stops and someone has to restart it by hand. With Temporal, every workflow saves its state at each step and resumes exactly where it stopped, with no data loss and no manual intervention. 01 Durable execution ## What Temporal changes for your teams. Temporal handles what your developers rebuild on every project: retries, timeouts, queues and state tracking. Your teams write the business logic, the platform makes sure it runs to completion. Without Temporal A service goes down and the process stays stuck until someone restarts it. Recovery scripts and scheduled jobs to maintain on every project. A case's state scattered across several databases and log files. No clear view of where each case is stuck. With Temporal Automatic resume at the exact point of failure, with no data loss. Retries, timeouts and timers handled by the platform. Processes that run for days or months, human waits included. The full history of every execution, searchable and replayable. 02 The STEPS visual editor ## The power to create and manage workflows visually. STEPS built a visual editor on top of Temporal. Your business teams draw the process, our engineers connect your systems, and Temporal guarantees end-to-end execution. Blocks API call Condition AI agent Human approval Timer Notification Request receivedTrigger AI agent: scoringRisk model High scoreAuto-approval Medium scoreHuman approval Properties BlockAI agent: scoring Retries5, 30 s interval Timeout2 minutes Audit logEnabled ## Drag and drop API calls, conditions, AI agents, human approvals and timers come together without writing orchestration code. ## Controlled versions Every process change is versioned: running cases finish on the previous version, new ones start on the new one. ## Real-time tracking Your teams see where each case is, what is waiting for action and what was resumed automatically. ## Human in the loop A workflow can wait days for an approval, then resume exactly where it left off. 03 Use cases ## Wherever a process cannot afford to stop. Temporal fits any long-running, critical or multi-system process, whatever your industry. Onboarding ## Account opening and KYC Document collection, external checks and approval, with no case lost along the way. Banking, insurance, telecom Payments ## Payments and reconciliation Orchestrated transactions with automatic retries and compensation on partial failure. Fintech, e-commerce Insurance ## Underwriting and claims Omnichannel journeys that follow the customer from quote to claim settlement. Insurers, brokers AI ## Reliable AI agents Agents that chain model and tool calls, recover from errors and stay auditable. All industries Operations ## Orders and logistics From cart to delivery, every step tracked and retried automatically if a partner does not respond. Retail, distribution Internal ## Approval workflows Purchasing, leave, contracts: multi-level approvals with scheduled reminders and escalations. Any organization 04 Our method ## From today's process to a workflow in production. 01 ## Scoping Scoping session Together we identify the process that costs the most in follow-ups, incidents or delays, and we define the scope of the first workflow. 02 ## Modeling Visual editor The process is drawn with your business teams in the STEPS visual editor: steps, conditions, human approvals and timeouts. 03 ## Integration SDKs and APIs Our engineers connect your existing systems and AI models, then test failure scenarios before go-live. 04 ## Go-live and run Operations Deployment on Temporal Cloud or on your infrastructure, team training and long-term support. 05 Good to know Stack ## Your languages, not ours Temporal provides official SDKs for the languages your teams already use. .NET Java TypeScript Python Go Hosting ## Cloud or on-premise Managed Temporal Cloud, or the open-source version self-hosted on your infrastructure to keep control of your data. Observability ## Every execution replayable Every workflow keeps the full history of its events: you always know what happened, and why. ## Your first Temporal workflow, scoped in one session. Show us a process that costs you time or incidents: we will show you how it would run on Temporal. Or contact us directly ↗ Book my scoping session ↗ --- Book a free scoping session: https://steps.tn/reserver-une-session-de-cadrage/ Site guide for agents: https://steps.tn/llms.txt