---
title: "About STEPS"
description: "STEPS designs, builds and operates digital platforms and AI solutions for banks, insurers and institutions across Africa and Europe since 2012. Official and exclusive PAPSS integrator in North Africa."
canonical: https://steps.tn/en/about-us/
last-updated: 2026-11-12
---

# About STEPS

STEPS designs, builds and operates digital platforms and AI solutions for banks, insurers and institutions across Africa and Europe since 2012. Official and exclusive PAPSS integrator in North Africa.

URL: https://steps.tn/en/about-us/

ABOUT STEPS

WE BUILD THE PLATFORMS THAT RUN BANKS, INSURERS AND INSTITUTIONS.

STEPS is a Tunisian software, data and artificial intelligence engineering company. Since 2012, STEPS has designed, built and operated digital platforms and AI solutions for banks, insurers, operators and institutions across Africa and Europe. STEPS is the official and exclusive PAPSS integrator in North Africa.

Since 2012Digital platforms and AI solutions in production, year after year.

 10 yearsOf data and machine learning alongside Itron and KWLOG, with DIS deployed in 69 countries.

 100% in-houseA stable, fully salaried team of engineers, designers and data experts, no intermediaries.

 5 yearsDigital and AI partner of Afreximbank, the pan-African import-export bank.

 Our story
 

## Data and engineering, from day one.

 2012
 

## The birth of STEPS

 Founded in Tunis. STEPS joins the DIS (Data Intelligence System) adventure alongside Itron and KWLOG: the water network analytics platform later deployed to 180+ utilities in 69 countries.

 2014
 

## Machine learning in production

 The company is incorporated and our first machine learning algorithms go live in DIS: big data, hydraulic modeling and water loss detection.

 2021
 

## Pan-African scale

 Ten years of DIS, and the start of the Afreximbank partnership: platforms, portals and AI solutions for the bank and its ecosystem.

 2026
 

## Strategic partnerships

 Official and exclusive PAPSS integrator in North Africa, first exclusive Temporal partner in Tunisia, and agentic AI scaling up across our clients.

 What we do
 

## The full lifecycle of a digital product.

 From consulting to operations, our five practices cover every stage. You come in where your need is; the rest is there when you need it.

 
 

## Consulting and transformation

Digital transformation, business process transformation and CTO as a service.

 

## Product design

Research, UX, UI and prototyping of products your users adopt.

 

## Web and product development

Custom platforms, MVPs, CMS and headless CMS, end-to-end product development.

 

## Data and artificial intelligence

Agentic AI, LLM applications, machine learning, data engineering, analytics and dashboards.

 

## Quality and teams

Quality assurance, test automation and remote IT staff augmentation.

 

 How we work
 

## Three principles, no exceptions.

 

## One team, from scoping to run

 The people who scope your project are the ones who build and operate it. No handovers, no information loss.

 

## Salaried teams, not freelancers

 The whole team is on permanent contracts. Your contacts stay the same throughout your project and after go-live.

 

## Remote delivery, mastered

 Short rituals, permanent visibility on progress and continuous delivery: remote is how we have worked for years.

 Partnerships
 

## Alliances that accelerate your projects.

 
 
 PAPSSThe pan-African payment portal, integrated into banks by STEPS
 Exclusive integrator | North Africa
 

 
 TemporalDurable workflows and reliable AI automation for critical systems
 Exclusive partner | Tunisia
 

 
 AfreximbankThe digital hub and AI factory of the pan-African import-export bank
 Strategic partner | 5 years
 

 
 Itron & KWLOGDIS, the water data platform: 180+ water utilities, 69 countries
 Technology partners | 10 years
 

 

 
 Leadership
 

## Ameni Riahi

 Founder and CEO
 A software engineer by training, Ameni Riahi founded STEPS with one conviction: African companies deserve the same level of engineering as global leaders, delivered from Tunisia.

 She drives STEPS' strategy and personally supports strategic clients, from the scoping session to steering committees.

 
 Women Entrepreneur of the Year 2026 and Impact Tech award

 45 Most Influential Women in Digital Transformation Africa, CIO Africa Magazine

 Mentorship and Community Lead, Women in AI Tunisia

 

 What's next
 

## Let's talk about your project.

 A free scoping session with our experts: you leave with a clear view of the scope, the risks and the best way forward.

 Book my scoping session ↗

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Book a free scoping session: https://steps.tn/reserver-une-session-de-cadrage/

Site guide for agents: https://steps.tn/llms.txt